Govee Smart Lights
The Govee Smart Light bulbs are an example, and whereas they lack the finesse of more expensive models, they still perform well. They are also simple to install behind a desk, on a wall, a TV, or anyplace else you think a splash of color is required.
Govee, which was founded in 2017 and is a part of Shenzhen Intellirocks Tech, has been a big push in recent years to get its connected technology into the hands of Western customers. Both the United Kingdom and America Govee stores in the Govee Store are also fairly easy to use, with free express shipping service offered in America for any order over $30.
After all, if the goal of a smart home device is to make life easier, then dependability and longevity are essential. They are also, for the most part, simple to set up with whatever smartphone app or smart home system you are using. However, it’s in the nature of these types of technicians that something will occur from time to time that will cause them to stop working.
In the case of Govee smart lights, the issue is that they appear to struggle to connect to the Wi-Fi. Given that a few of you are experiencing the same issue, we decided to create this guide to assist you in resolving the issue.
How to fix Govee Lights not connecting to Wi-Fi
Here are the 4 best fixes find for the Govee Smart LightsConnecting issue. All of these can be done from the comfort of your own home, even if you have no previous knowledge of diagnosing such problems.
1. Try Using a Different SSID
This is the very thing that could be causing the problem if you have a modern router in your home.
Whereas older routers broadcast on the 2GHz channel, newer routers have the option of broadcasting on the 5GHz channel. Isn’t it true that a higher number equals a better signal? Well, not quite…
Currently, the vast majority of smart home devices are only designed to operate on the 2.4GHz frequency band. First and foremost, if you are using the 5GHz channel, you must switch to the other channel.
Even if you do this, it’s possible that your device will still be unable to distinguish between the two channels.
Even if your internet is working perfectly fine for your laptops and other devices, you will still receive the connection error.
Using a different SSID for each of the two channels is a workaround. The purpose of this change is to force your smart devices to connect to the 2.4GHz channel only.
Make sure you’ve opened the admin panel and changed the 2.4GHz channel’s SSID before moving on to the next step.
2. Give the Light/s a Reset
If the earlier fixes didn’t work, the next best thing to try is a quick reset of the light. At this point, it’s a reasonable assumption that the miscommunication is due to a bug or a glitch.
Resetting the device you’re working with is the simplest way to get rid of these bugs. The procedure is straightforward.
You’ll need to turn on the lights first, then use the control box. Hold down the power button while pressing it in. You’ll also need to press the middle button a total of four times while doing this.
After that, all you have to do now is sit back and wait for it to finish. It will take approximately 10 minutes to complete this task. After that, all that’s left to do is reconnect it to your WiFi network.
3. Change the Position of your Router
Another common cause of issues like these is that the signal strength received by the device is receiving just isn’t enough to make it work. It’s easy to overlook this if everything else appears to be in order. Simply move the router and the lights closer together to rule it out as the root cause. After you’ve done that, restart your router and try connecting them again.
4. Get in Touch with Customer Support
Unfortunately, if none of the above fixes have helped to resolve the problem, it’s likely that the problem is much more serious in your case.
In this case, the logical first step is to contact their customer support team. Make sure to tell them everything you’ve done so far to solve the problem while you’re talking to them.
That way, they’ll be able to figure out what’s wrong much faster.
If your lights are still under warranty, you have the option of contacting your supplier and asking for a replacement.